INCOSE Los Angeles Workshop: Online Problem Solving and Root Cause Analysis

    Meeting Title: Online Problem Solving and Root Cause Analysis Workshop

    Presenter Name: Professor Randolph Willard

    Date: Saturday, 22 July 2023

    Time: 09:00 am – 12:00 pm PDT

     Venue: Hybrid; Online via ZOOM

    Live at The Aerospace Corp. D8/1010

    200 N Aviation Blvd

    El Segundo, CA 90245



    This three-hour workshop introduces problem solving and root cause analysis. Participants will create an optimal problem statement for an actual industry issue, and then use problem solving tools to identify several potential root causes. Once several potential root causes have been identified, participants will use additional tools to down select to the most likely root cause. As time allows, participants will work through more than one example, from creation of a problem statement through identification of several potential causes, to down-select to a most likely root cause. 


    Randolph Willard is a retired career nuclear submarine officer with over twenty years of active-duty U.S. Navy experience operating, testing, and evaluating Fast Attack and Strategic Ballistic Missile submarines. Mr. Willard’s Navy tours included Chief Nuclear Engineer on a Strategic Ballistic Missile submarine, Officer-in-Charge of the Naval Nuclear Prototype Unit in Idaho Falls, Idaho, as well as acquisition and program management tours at Naval Sea Systems Command and PEO Submarines in Washington, DC where he achieved DAWIA Level III certification in Program Management.

    Since retiring from active duty, Mr. Willard has spent over twenty years in executive and leadership positions in the defense industry and as Professor of Program Management at the Defense Acquisition University, Western Region, San Diego, CA. Mr. Willard’s acquisition and program management experience includes direct support to Naval Sea Systems Command, PEO Submarines, Strategic Systems Program Office, SPAWAR, PEO C4I, PEO EIS, ICBM Systems Program Office, Sandia National Laboratories, Lawrence Livermore National Laboratory, MIT Lincoln Laboratory, Johns Hopkins University Applied Physics Laboratory, Kansas City National Security Campus, Draper, Lockheed Martin, Viasat, Northrop Grumman, and U.S. Air Force Nuclear Weapons Center.